Privacy policy
**Privacy Policy**
**Effective Date:** February 16, 2025
Slow Ride ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you visit our website (https://slowride.com), engage with our services, or participate in our SMS marketing program. By using our services, you agree to the terms outlined in this policy.
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## **1. Information We Collect**
We collect the following types of personal information:
- **Personal Identifiable Information (PII):** Name, email address, phone number, billing/shipping address, and payment details.
- **Transactional Information:** Purchase history, order details, and customer support inquiries.
- **Device & Usage Information:** IP address, browser type, operating system, and how you interact with our website.
- **SMS Marketing Data:** When you opt into our SMS marketing program, we collect your mobile number and communication preferences.
- **Location Information:** If you enable location-based services, we may collect location data.
- **Third-Party Data:** We may receive information from third-party partners, including analytics providers and advertising networks.
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## **2. How We Use Your Information**
We use the information we collect for the following purposes:
- **Order Processing & Customer Service:** To fulfill and manage purchases, process transactions, and provide support.
- **Marketing & Communications:** To send promotional messages, abandoned cart reminders, and SMS updates (with your consent).
- **Personalization:** To tailor content, offers, and advertisements based on your interests.
- **Legal Compliance & Security:** To comply with laws, prevent fraud, and protect our customers.
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## **3. SMS Marketing & Abandoned Cart Messages**
By opting into our SMS marketing program, you consent to receive text messages about promotions, updates, and abandoned cart reminders. Message frequency varies, and standard messaging rates may apply. You may opt out at any time by replying **STOP** to any SMS message or contacting us directly.
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## **4. Third-Party Sharing & Data Usage**
We do not sell your personal information. However, we may share your information with:
- **Service Providers:** Payment processors, shipping carriers, and customer service tools.
- **Marketing Partners:** Third-party advertising platforms for targeted ads.
- **Legal & Compliance:** If required by law, court order, or to protect our rights.
We ensure that our third-party partners comply with data privacy laws and do not misuse your information.
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## **5. Location Tracking & Location-Based Services**
If you enable location services, we may collect real-time location data to provide location-based features, such as store locators and targeted promotions. You can disable location tracking at any time through your device settings.
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## **6. Your Rights & Choices**
You have the following rights regarding your personal information:
- **Opt-Out of Marketing Communications:** You can unsubscribe from emails or SMS messages at any time.
- **Access & Update Your Data:** Request a copy of your data or update your information.
- **Request Data Deletion:** Ask us to delete your personal data, subject to legal obligations.
- **Do Not Track Requests:** Some browsers allow you to send "Do Not Track" requests. We honor these to the extent possible.
For any requests regarding your data, contact us at support@slowride.com.
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## **7. Security & Data Retention**
We implement industry-standard security measures to protect your information. We retain your data only as long as necessary for business purposes, legal compliance, or fraud prevention.
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## **8. Updates to This Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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## **9. Contact Us**
If you have any questions about this Privacy Policy, you can contact us at:
**Slow Ride**
Email: slowridedonovan@gmail.com
Phone: +1 (888) 608-9537
Address: 11774 Hesperia Rd. Unit 1
By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.